Your new digital banking will be at your fingertips on: March 3rd at 10:00 AM.
To prepare please ensure:
- You know your account number
- The contact information on your account is up-to-date, including:
- Phone Number
- Email Address
If you need to update the information on your account, please contact us to avoid any further interruption in digital banking access.
Digital banking will be unavailable during the update – beginning February 28 at 5 PM.
Access your new experience
iOS users will update their existing app. Look for the update in the App Store.
Android users will download a new app. Delete your existing app and search the Play Store for “Affinity Credit Union Iowa”.
Desktop users can access the new web portal by visiting affinitycuia.org on the launch day.
get started
All members will be required to register. Existing usernames and passwords will not be converted to the new system.
Ensure you know:
- Your account number or full SSN
- Last 4 of your SSN/TIN
- Your date of birth
Access Registration:
From the sign-in page on desktop, iOS, or Android, navigate to the registration page using the “Register” button.
Register:
Fill out the registration form to verify your identity.
If the information is correct, you will be prompted to create a username and password.
Sign-In:
After a successful registration, you will be able to sign in. On your first sign-in on any browser or device, you will be required to retrieve a verification code from an email address or phone number we have on file (aka 2-factor authentication).
biometric authentication
After your first sign-in on a mobile device, you can set up Face/Touch ID on iOS or Fingerprint on Android from the Security page.
You must trust your device during the 2-factor authentication sign-in process in order to use biometric authentication.
further communication
Future communications regarding digital banking will come from: notifications@online.affinitycuia.org
Be sure to add this email to your contacts list to avoid any future complications.