Message To Members

Jeremy Smith, CEO

jsmith@affinitycuia.org

515-777-7801

Dear Members,

I want to take a moment to address an important issue that affects us all: fraud and scams. Our mission is to safeguard your financial well-being, and part of that responsibility includes educating you about the tactics fraudsters use to steal your money.

We have identified several techniques commonly used by scammers. If you can answer “yes” to any of the following questions, please reconsider proceeding with the transaction, as it may be high-risk and potentially a scam:

Have you been told to lie or give a bogus reason to our staff about your transaction? No legitimate entity will ever ask you to lie to your financial institution.

Have you been asked to withdraw cash or send a wire to assist in a criminal investigation? This is a common scam tactic.

Have you given your online banking information to anyone? Sharing this information can lead to unauthorized access to your account.

Have you been asked to send money to someone you have never met in person? Be cautious of new acquaintances requesting money.

Have you been asked to purchase gift cards for any reason? Remember, gift cards are for gifts, not payments.

These are just a few examples of the questions we encourage you to consider before making any financial transactions. Our staff may ask you these questions during your transactions to help identify and prevent potential scams. Please understand that we do this to protect you and your hard-earned money.

If you ever feel uncertain about a transaction, please do not hesitate to contact us. Our team is here to help you verify the legitimacy of any request and ensure your financial safety.

Thank you for your continued trust in Affinity Credit Union. Together, we can protect your hard-earned money from fraudsters.