LOANS AND
ACCOUNTS THAT
WORK FOR YOU

Affinity is here to help our members build better lives.

OPEN AN ACCOUNT GET A BETTER LOAN

VALUE PROVIDED TO MEMBERS AND COMMUNITY SINCE 2022

Overdraft Fee Savings

Loans Protected

Community Giveback

Not for Profit.
FOR YOU.

BETTER RATES
We make less to save you more.

FEWER FEES
It helps that so many fees are $0.

MORE THAN A NUMBER
Maybe it’s because we know your name.

BUILDING BETTER LIVES
If you’re a member, it’s your mission too.

ALM | Credit Union Times | Luminaries 2023

You’ve earned it. Keep more of it.

Auto Loans

as low as

5.09%

Rewards Checking

No monthly maintenance fees. No minimum balance.

Credit Card

as low as

11.90%

MEMBER REVIEWS

The people have spoken! We’re thrilled to have received over 2,000 five-star Google Reviews

Excellent4.9★★★★★ Based on 2705 reviews from review us onKassie AndersonKassie Anderson ★★★★★ I highly recommend Chris. He’s been a pleasure to work. He made the process fast and easy! No complaints!Tony GrussTony Gruss ★★★★★ Tim BianchiTim Bianchi ★★★★★ Great people and serviceJennifer BuehlmannJennifer Buehlmann ★★★★★ I spoke woke with Kay and she was very helpful and polite. A joy to work with!Misty MchughMisty Mchugh ★★★★★ I had a terrific visit inside the lobby on Army Post. Jenna took care of me and was assisted by 2 other ladies. They all were extremely knowledgeable. They helped me more than they know. Thank you for understanding and assisting because sometime life is not just black and white! Nicknames do exist!Thank you!Jane PenistenJane Penisten ★★★★★ Very friendly and helpful!Larry JohnsonLarry Johnson ★★★★★ Naomi FarnumNaomi Farnum ★★★★★ Craig OlsonCraig Olson ★★★★★ Great service!!!Rick ColeRick Cole ★★★★☆ ZackZack ★★★★★ Guy ClarkGuy Clark ★★★★★ Dave OlsonDave Olson ★★★★★ Arlene was extremely helpful, professional, and courteous. I was very impressed.Will GoeringWill Goering ★★★★★ Michelle TorresMichelle Torres ★★★★★ Frank NucaroFrank Nucaro ★★★★★ I had a great experience everything was explained perfectly. I am impressed with all the services and the compassion that you have for those that bank with you that is a big plus 4 me thank you for your great help.Norman DostalNorman Dostal ★★★★★ Kay was very helpful and patient with helping me retrieve my password and got me into my account.Justin HarveyJustin Harvey ★★★★☆ Good experience once we were able to connect. Thanks for the help.Jsean ThompsonJsean Thompson ★★★★★ Central Iowa’s best Credit Union. Chris J. is great to work with.Nick McGlownNick McGlown ★★★★★ Friendly service friendly people just like family been with them for years ❤️Brian GambrallBrian Gambrall ★★★★★ BPS AdminBPS Admin ★★★★★ I can’t say enough great things about Joselyn in Financial Services. From start to finish, she was supportive, knowledgeable, and relentless in helping secure the right loan for my business. What could have been an overwhelming process felt seamless thanks to her commitment and professionalism. I will use Affinity time & time again. Thank you!Ivan UllrichIvan Ullrich ★★★★☆ Friendly and helpfulDiane DawsonDiane Dawson ★★★★★ Joselyn was friendly, knowledgeable and efficient. It was a pleasant experience.Dallas MoorheadDallas Moorhead ★★★★★ Love Affinity, they have been my families credit union since my great grandfather worked at Firestone and have always been extremely helpful and fair to us. Have my car loan through here and bank through there and they are always available to handle any issues (as rare as they are). Would and have recommended Affinity to friends and family.Scott PecinovskyScott Pecinovsky ★★★★★ Tiffanie WashingtonTiffanie Washington ★☆☆☆☆ I have been banking there for a couple years now. They are rude, unsympathetic, charging fees, etc. I'm working on closing mine and my daughter's account at this point because it just gets worse. I will go somewhere else where i don't have deal with such rude customer service.David GarlandDavid Garland ★★★★★ shirley bullardshirley bullard ★★★★★ She was very kind and helped me figure out why possibly my pin wasn't working on my new card .thank you ❤️Andrea SlezakAndrea Slezak ★★★★★ JtboJtbo ★☆☆☆☆ Need to be open 1/2 day on Saturday!Annessa BergstromAnnessa Bergstrom ★★★★★ Selicia is fantastic. Great customer service always.Chris KuhnsChris Kuhns ★★★★★ Roxanne ReynoldsRoxanne Reynolds ★★★★★ I went in to open a checking/saving account and I was greeted with smiles and enthusiasm. They made the process super easy and stress free.Jay MadisonJay Madison ★★★★★ She was very helpful and was very pleasant to work with .paul crosspaul cross ★★★★★ Friendly service been banking here for over 60 yearsdusty seiberlingdusty seiberling ★★★★★ Never had a bad experience. Staff is very polite. Always there to helpGrant MartinGrant Martin ★★★★★ It was a professional and easy experience to refinance my car. I saved alot of money! Thanks Bleys!Melanie McCoyMelanie McCoy ★★★★★ Service here is always great!Jenice SouthwickJenice Southwick ★★★★★ Very polite, friendly staff.Rhonda CarmiRhonda Carmi ★★★★★ James WilliamsJames Williams ★★★★★ Diane HallDiane Hall ★★★★★ Brenda LeeBrenda Lee ★★★★★ I'm always treated with friendly service. I am glad they always ask for my password or other verification to ensure its really us before giving out moneySue RynoSue Ryno ★★★★★ We love banking at Affinity. It's conveniently located for us and the people we deal with are always so nice and helpful.Kevin StrombergKevin Stromberg ★★★★★ Nice, friendly, and got my business account fixed so my e-statements would work again onlineBetty McClellanBetty McClellan ★★★★★ Tania did an amazing job and was incredibly patient with my procrastination!!Serein Studios LLCSerein Studios LLC ★★★★★ Chris J helped me figure out which account was best for my business and made the whole process super smooth and easy!!Karen WaitsKaren Waits ★★★★★ I would never go back to a regular bank again - Affinity Credit Union is so easy to work with. Pleasant and always willing to help. I have been a member for a number of years! They are awesome! A special thank you to Emma - she was so helpful . I owe her a huge thank you!Response from the ownerGreat to hear that we have been able to help. We appreciate the review! Michael ChristiansenMichael Christiansen ★★★★★ John BarkerJohn Barker ★★★★★ Mike WagnerMike Wagner ★★★★★ gilberto olmosgilberto olmos ★★★★★ Everyone was very friendly,polite and helpfulMary DennisMary Dennis ★★★★★ They were very helpful through the whole process.Chanda OliverChanda Oliver ★★★★☆ Very helpfulTimothy HattonTimothy Hatton ★★★★★ Bleys Simmonds Was So Kind, Personable And Very Attentive! We Enjoyed Working With Him! Respectfully, Timothy Hatton 🙏Donna CordDonna Cord ★★★★★ The staff is amazing!!!!Thank you Abby for your help!!!!Donna K CordBrian EmersonBrian Emerson ★★★★★ Chris was very quick and to the point.The process was extremely smoothBrian GrayBrian Gray ★★★★★ Ali did a great job she was very thorough with the transaction I was expecting to wait until check cleared but as usual affinity took care there customer. I recommend to all my friends to switch to Affinity CUShelly RamosShelly Ramos ★★★★★ Very nice bank and very helpful when you have a problemWillam BurrWillam Burr ★★★★★ They always have a treat for my dog Charli and welcome demeanor!RickRick ★★★★★ michael lemonmichael lemon ★★★★★ Nikki CunninghamNikki Cunningham ★★★★★ Brandy ZwaschkaBrandy Zwaschka ★★★★★ Lori BuerckleyLori Buerckley ★☆☆☆☆ No coverage for drive through waited 10 minutes to be told to keep waiting. I watched several more people walk in and be served before she came backN AndyN Andy ★★★★☆ Laura WotenLaura Woten ★★★★★ Joselyn was great to work with in refinancing my auto loan. This was quick and painless! Great service and very responsive!BrianBrian ★★★★★ This is the best place to bank ! 2nd to noneLibby HurleyLibby Hurley ★★★★★ Christal PierceChristal Pierce ★★★★★ Randy BruskeRandy Bruske ★★★★★ Excellent work, still has the relationship of a bank and doesn’t treat you like a number. Great job Chris and Affinity!!Dianna KnaussDianna Knauss ★★★★★ I got a holiday loan today. It was long after I sent my request that I received a message from Chris and I had the loan in an hour. I've been with them for 40 years, thank you Chris so much.Kristina WilsonKristina Wilson ★★★★★ Stacy HeckerStacy Hecker ★★★★★ Love Affinity Credit Union! Everyone on staff are very friendly I can always count on them to answer any questions I might have. Never have had a bad experience. I recommend to anyone looking for a bank to give them a try!Joe MuirJoe Muir ★★★★★ Casey MapesCasey Mapes ★★★★★ Chris is the best to work with and always so helpful!!!Liz LechugaLiz Lechuga ★★★★★ Kourtney ButtsKourtney Butts ★★★★★ Amy KinterAmy Kinter ★★★★★ Orbie BeckerOrbie Becker ★★★★★ My card was mot working. They done a great job.Terry AldridgeTerry Aldridge ★★★★★ Affinity Credit Union always has my back when I need a loan. They will always get my business whenever I need a loan. Great people work there! Thank you!Josh NuttingJosh Nutting ★★★★★ Rep Abbi was knowledgeable and assisted with resolving a card issue in a timely fashion. Very happy with the service providedPatrick MunozPatrick Munoz ★★★★★ Very friendly and very accurate and very accommodating customer serviceGary BowmanGary Bowman ★★★★★ Had a positive experience at Army Post location with Joselyn, got everything I needed taken care of!Craig ShepherdCraig Shepherd ★★★★★ Gary VanordenGary Vanorden ★☆☆☆☆ Troy WilliamsTroy Williams ★★★★★ Whoever answerved the phone was amazing. Keep her!Grant SassGrant Sass ★★★★★ Wonderful people behind every desk. Jocelyn does a fantastic job of getting everything done correctly and effciently as a loan officer. Will always continue to bank at Affinity!TheresaTheresa ★★★★★ I've been a member for years but my experience with moving my new car auto loan from the manufacturer finance to Affinity Credit Union reminded me why I became a member and love them so much. The entire staff is so professional but still like family. I watched the interchanges between other members and staff while I was waiting for Jocelyn to be free. They do business, but they do it in a way you feel you've been welcomed into their home. Then there is Jocelyn. she made this the easiest transaction ever, and never lost patience with my questions. Like I said..... Professional but family.Neal ReddingNeal Redding ★★★★★ Always very helpful!Letzabeth RomeroLetzabeth Romero ★★★★★ Very good service. Love that’s close to my homeduck life coolduck life cool ★★★★★ I had a very enjoyable experience working with Chris. He was very accommodating and pleasant to do business with.Chris HayChris Hay ★★★★★ I recently took advantage of their lower rate financing on a new truck I purchased. Normally I am not a big fan of online business but Megan made this transaction quick and easy! I like the fact that Affinity is trying to keep up with the new technology but retains the personal relationships. In other words I don’t feel like I am “just a number “ .Dianna KnaussDianna Knauss ★★★★★ I have been with them for over 40 years. They are the most helpful people I've ever banked with.Jeffrey VanceJeffrey Vance ★★★★★ Been doing business there for over 30 years! Always treated well. Hardly had any problems and none that weren't quickly resolved.Bruce NosbuschBruce Nosbusch ★★★★★ Great place to do business. Been going there for 25 years.MacMac ★★★★★ Every time I’m in the lobby they are extremely helpful and pleasant! I seem to get Ali more than anyone and she is always so helpful!Allan SmithAllan Smith ★★★★★ It was a good experience she was very personable. She was really awesome. Very knowledgeable and customer oriented.Jackie MarinoJackie Marino ★★★★★ I have several accounts with Affinity Credit Union and we have always been so happy with the service we’ve received. They’re small enough that they’re able to be really helpful to their members but big enough to be able to offer really nice options.js_loader

FREE Mortgage Consultation

Whether you’re buying your first home or refinancing a current mortgage, now’s a great time to speak with Affinity’s Mortgage Department.

Schedule Your FREE Mortgage Consultation

Our in-house mortgages offer flexibility and the security of knowing that your mortgage is held and serviced by your trusted lender, Affinity Credit Union.

Home Buying Options

No matter where you are in the home-buying process, we have mortgage products to fit your needs. Click here to learn more.

We’re Glad You’re Here

Whether purchasing your dream home, a car or just becoming financially secure, we are here to help.

SCHEDULE YOUR FREE MORTGAGE CONSULTATION

Affinity credit union has been a reliable part of my life for many years! I love that it has been the easiest and friendliest places I’ve banked and had loans. They have flexible options and great rates!

Megan Tron

Jim Reasoner shares his experience with Affinity Credit Union as a long-time member. Watch his testimonial.

My experience with Affinity is the best!! They are very pleasant and care about their members. They do everything to make members happy and keep their business. They actually care about their PEOPLE!

Karen Jensen

You know your bank’s name. Do they know yours?

If you’ve ever felt like your bank only wants you for your money, maybe it’s time for a change.

Affinity is not a bank. We’re a credit union. That means we put people over profits. We exist to help our members and support our communities.

Since 1949, we’ve helped Iowans who work hard, do more with their money – that means charging less for loans and offering checking and savings accounts without unfair fees. We take less so our members can do more with what they earn.

We have two locations, both in Des Moines – but with our online and mobile banking services, 5,600 network branch locations, and surcharge-free ATMs through SHAZAM’s Privileged Status Network, you’ll find big-bank conveniences are still right here for you.

If you need help to get back on your feet, we’ve got resources other institutions don’t. And if you’re strong financially, we’re here to make you even stronger.

We are Affinity Credit Union, Building Better Lives one member at a time.

SEE VIDEO OPEN AN ACCOUNT